Policies & Legal

Last updated: March 5, 2026

PNP Academy (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our publishing services. Please read this policy carefully.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

• Name, email address, phone number, city, profession
• Manuscript drafts, notes, and any content you share during the publishing process
• Payment information (processed securely via third‑party gateways – we do not store full payment details)
• Communications and correspondence with our team

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our publishing services
• Improve, personalise, and expand our website and offerings
• Communicate with you, including for customer support, updates, and marketing (you may opt out at any time)
• Process transactions and send related information
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., printing partners, distributors), as long as those parties agree to keep this information confidential. We may also release information when required by law.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@pnpacademy.in.

For any questions about this Privacy Policy, please contact us at the address above.

Effective date: March 5, 2026

By accessing or using the PNP Academy website and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and PEN AND PAPER ACADEMY (operating as PNP Academy). “Services” include all publishing packages, consultations, manuscript development, design, distribution assistance, and any other offerings on our website.

2. User Representations

By using our Services, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into these Terms; (c) all information you provide is accurate and complete; (d) you own or have sufficient rights to the content you submit.

3. Intellectual Property

You retain full ownership of your manuscript and any original content you provide. During the publishing process, you grant us a limited license to use, reproduce, and format your content solely for the purpose of providing the Services. Upon completion, all rights revert to you.

Our website, logos, and materials (excluding your content) are the property of PEN AND PAPER ACADEMY and may not be used without written permission.

4. Prohibited Conduct

You agree not to:

• Submit illegal, defamatory, or infringing content
• Use the Services for any fraudulent purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website

5. Payment and Fees

Fees for Services are outlined in your service agreement or proposal. All payments are processed in Indian Rupee (INR). Payments are non‑refundable except as required by law or as expressly stated in a written agreement. We use third‑party payment processors; by providing payment information you authorise the charge.

6. Cancellation and Refunds

Cancellation policies vary by package. Please refer to your specific service agreement. Generally, if work has commenced, you may be eligible for a partial refund based on completed milestones. No refunds are given after final manuscript approval.

7. Disclaimer of Warranties

Our Services are provided “as is” and “as available”. We make no warranties, expressed or implied, regarding the success of your book, sales, or specific outcomes. We do not guarantee that the Services will be uninterrupted or error‑free.

8. Limitation of Liability

To the maximum extent permitted by law, PEN AND PAPER ACADEMY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability shall not exceed the amount you paid us for the specific service giving rise to the claim.

9. Governing Law

These Terms shall be governed by the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Ghaziabad, Uttar Pradesh.

This section contains the official registered details and legal notices for PEN AND PAPER ACADEMY.

Business Identity

Legal Name: PEN AND PAPER ACADEMY
Brand / Trading As: PNP Academy
Registered Office: Govindpuram, First Floor, A-71/07, Commercial Market, Ghaziabad – 201013, Uttar Pradesh, India

Tax & Registration

• PAN: 09ABEFP9346F1ZW (verified)
• GSTIN: 09ABEFP9346F1ZW (as per government registration)
• Currency for transactions: Indian Rupee (INR)

Contact Details

General inquiries: publish@pnpacademy.in
Privacy / legal: publish@pnpacademy.in
Postal address: First Floor, A-71/07, Commercial Market, Govindpuram, Ghaziabad – 201013, UP, India

Copyright

All website content, including text, graphics, logos, and software, is the property of PEN AND PAPER ACADEMY or its content suppliers and is protected by Indian and international copyright laws. Unauthorized use is strictly prohibited.

Trademarks

“PNP Academy”, the PNP logo, and taglines are trademarks or registered trademarks of PEN AND PAPER ACADEMY. All other trademarks are the property of their respective owners.

Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be attempted to be resolved through good‑faith negotiations. If unresolved, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement. The seat of arbitration shall be Ghaziabad, Uttar Pradesh.

Updates to These Policies

We may update these documents from time to time. The “Last updated” date at the top of each section will reflect changes. Your continued use of our Services after changes constitutes acceptance of the revised terms.